Natural language processing (NLP) tools have the potential to boost civic participation and enhance democratic processes because they can significantly increase governments' capacity to gather and analyze citizen opinions. However, their adoption in government remains limited, and harnessing their benefits while preventing unintended consequences remains a challenge. While prior work has focused on improving NLP performance, this work examines how different internal government stakeholders influence NLP tools' thoughtful adoption. We interviewed seven politicians (politically appointed officials as heads of government institutions) and thirteen public servants (career government employees who design and administrate policy interventions), inquiring how they choose whether and how to use NLP tools to support civic participation processes. The interviews suggest that policymakers across both groups focused on their needs for career advancement and the need to showcase the legitimacy and fairness of their work when considering NLP tool adoption and use. Because these needs vary between politicians and public servants, their preferred NLP features and tool designs also differ. Interestingly, despite their differing needs and opinions, neither group clearly identifies who should advocate for NLP adoption to enhance civic participation or address the unintended consequences of a poorly considered adoption. This lack of clarity in responsibility might have caused the governments' low adoption of NLP tools. We discuss how these findings reveal new insights for future HCI research. They inform the design of NLP tools for increasing civic participation efficiency and capacity, the design of other tools and methods that ensure thoughtful adoption of AI tools in government, and the design of NLP tools for collaborative use among users with different incentives and needs.

Amazon.com is in talks with Chile to house and mine massive amounts of data generated by the country's giant telescopes, which could prove fertile ground for the company to develop new artificial intelligence tools. The talks, which have been little reported on so far and which were described to Reuters by Chilean officials and an astronomer, are aimed at fuelling growth in Amazon.com President Sebastian Pinera's center-right government, which is seeking to wean Chile's $325 billion economy from reliance on copper mining, announced last week it plans to pool data from all its telescopes onto a virtual observatory stored in the cloud, without giving a timeframe. Amazon.com is in talks with Chile to house and mine massive amounts of data generated by the country's giant telescopes, which could prove fertile ground for the company to develop new artificial intelligence tools. The government talked of the potential for astrodata innovation, but did not give details.